Contact Us
We’re Here to Help
If you have questions about a product, order, delivery, return, refund, or anything else related to your Zaravue purchase, please contact our customer support team.
Zaravue is an online home and lifestyle brand operated by Yangxin County Henghong E-commerce Co., Ltd. We focus on practical, thoughtfully designed home products that make everyday living simpler, more organized, and more comfortable. Our team is responsible for product sourcing, website operations, order processing, and customer support.
Customer Support
Email: support@zaravue.com
Please include your order number whenever your question relates to an existing order. This helps us locate your purchase and assist you more efficiently.
For order-related inquiries, please provide:
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Your full name
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Your order number
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The email address used when placing the order
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A short description of your question or issue
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Photos or videos when reporting a damaged, defective, or incorrect item
Please allow up to 2 business days for a response during periods of normal support volume. Response times may be longer during holidays, promotions, product launches, or other periods of unusually high demand.
Order Changes and Cancellations
If you need to change or cancel an order, please contact us as soon as possible at:
We will make reasonable efforts to accommodate your request. However, once an order has entered processing or has been shipped, we may no longer be able to modify or cancel it.
Returns and Refunds
Before returning any product, please contact us at:
Please do not send a return without first receiving return instructions from our customer support team. Unauthorized returns may not be accepted or may experience processing delays.
For complete information regarding returns, refunds, eligibility requirements, and applicable procedures, please review our Return & Refund Policy.
Business Inquiries
For general business, partnership, collaboration, or other business-related inquiries, please contact:
When contacting us, please include “Business Inquiry” in your message so that your request can be routed appropriately.
Contact Information
Brand: Zaravue
Website: https://zaravue.com/
Company Name: Yangxin County Henghong E-commerce Co., Ltd.
Company Address: Room 2-1003, Building 1, Jinhong Yayuan, Intersection of Xinhua Road and Zonghe Avenue, Chengdong New Area, Yangxin County, Huangshi City, Hubei Province, China
Contact Information: +86 13667106682
Email: support@zaravue.com